Shipping Terms

 

 

 

Order and Shipping Confirmation

 

You will receive an email confirmation once your order has been successfully placed, it will include your order number and shipping method. Please make sure your shipping address is correct as we are unable to redirect goods once they are on route to you. Orders can take up to 2-5 business days to be processed and shipped. Once your order is prepared for shipment you will receive a shipping confirmation email with your tracking information, if applicable.

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Where We Ship

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We currently ship from Bridgetown, Barbados to over 30 countries.

For throw pillows we ship from United States of America and in Europe, Latvia  

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How we ship

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• Shipped rolled in a cylinder (to save shipping cost)​

• Stretched over wood frame

• Regular plastic Packaging (throw pillows)

Notice: All purchases over $400 usd will have FREE SHIPPING.

 

Shipping Costs

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Local.

• Free Standard Shipping: 2 to 3 days transit. Please note that order processing may take up to 2-5 business days after the order is placed for standard shipping.

International.

• Standard International: 14-21 days transit. The cost is calculated at checkout. Please note that order processing may take up to 2-5 business days after the order is placed for standard shipping.

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Taxes

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Applicable sales tax will be charged where applicable. Taxes are calculated according to shipping destination and itemized on the Order Summary page.

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Terms of Sale

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These Terms of Sale apply to all offers made by www.artbygwaithe.com, all purchases and orders placed by you and all agreements concluded between us in relation to the products and services offered on this website.

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Return Rights

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We are committed to quality products and your satisfaction is 100% guaranteed.

If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of receipt and receive a free replacement or a full refund for the price of the product. Shipping charges will not be refunded.

If your order should arrive in less than satisfactory condition, we offer a convenient Photo Return option. Simply take a digital photo of the item and one of the shipping container it arrived in, attach them to an email and send to artbygwaithe@gmail.com. Please include in the body of the email: your order number, the shipping ID or item number, a brief description of the reason for the return, and let us know whether you are seeking a replacement or a refund. Your request will be processed within 48 hours and you will receive an email letting you know your replacement is under production or your refund is being processed.

To return your item(s) please pack them in the original tube or box and include the completed Return Instructions form which you will find on the back of the Packing List included with your order. Be sure to specify the reason for the return and what action you would like us to take: replacement or refund. We strongly encourage you to return your item via a trackable method.

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Pricing

 

Notwithstanding the product prices shown on the website, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items shown on the website may be mispriced as a result of price changes that are implemented at or about the time of your visit to the website. However, we do NOT charge your credit card until after your order has entered the shipping process. If an item’s correct price is higher than our stated price, your sole recourse is cancellation of your order.

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Acceptance of Order

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We reserve the right to refuse or cancel any order. In such event your sole recourse shall be the return of amounts paid by you related to such order (if any).